As a condition of using the Pinc website and other SKNCompany Pty Ltd services you agree to comply with and be subject to all of the following terms and conditions of use.

The following terms may be modified from time to time. Continued use of the service by you will constitute your acceptance of any changes or revisions.

If you do not agree with these terms and conditions, please do not use the service.

pinc.com.au and sknco.com.au it related domains are operated by SKNCompany Pty Ltd.

1. Subscription

Upon subscription customers must provide a working email address. Each customer email address must be used by a single user and is not transferable. Upon subscribing you agree to receive correspondence from SKNCompany Pty Ltd on product offers, events and promotions. SKNCompany Pty Ltd may suspend or terminate access to an account if it suspects unauthorised or improper use.

2. Privacy Policy

As an online retailer, to offer the goods and services we provide in our business, we need to collect personal information.

We are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws and to you as a valued customer.

SKNCompany Pty Ltd is committed to safeguarding personal information that is entrusted to SKNCompany Pty Ltd. Policies concerning the use and disclosure of any personal information are governed by SKNCompany Pty Ltd’s privacy policy. You can read our Privacy Policy here

3. Intellectual Property/ Copyright

Unless expressly stated otherwise, all intellectual property rights appearing on this website (such as names, trademarks, logos and copyright material) are owned by SKNCompany Pty Ltd and/or our related companies. You must not use that intellectual property in any way whatsoever, except as expressly permitted by us in writing (or in the case of copyright material, as permitted by Australian and international copyright laws).

You agree and acknowledge that you shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or proprietary rights.

4. Free Shipping

Free when you spend $50 or more or $10 flat rate on all orders under $50. Free shipping is valid for Australian orders only. Not valid on International orders.

5. Delivery 

Delivery is via Australia Post unless otherwise specified. Any delivery timeframes specified are indicative only. We are not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or it is delayed for any reason. We do not deliver to Post Box addresses. Delivery address to be where someone is present for receipt of goods Monday – Friday between 9am – 5pm. We are also not obliged to deliver the goods to a location where our nominated contractor or agent does not provide delivery services.

6. Returns and Refunds

If you are not completely satisfied with your order that’s okay – you have up to 14 days from the date of purchase to return your product, subject to the below.

Only items purchased on the SKNCompany and Pinc websites can be returned to PO Box 330 South Melbourne Victoria 3205 for refund or exchange. Unfortunately, we are unable to accept items purchased from retail partners. If you have purchased an item from a retail partner, please contact that retailer directly.

If you haven’t used the product, we’ll exchange it, or refund you in full using the same method of payment as your initial purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

If you’ve used less than 10% of the product, we’ll only offer a product exchange. If you’ve used more than 10% of the product, no refund or exchange can be given.

We can’t exchange or refund gift vouchers or promotional items.

Please send all returns and refunds to the below address:
PO Box 330 South Melbourne Victoria 3205

If you have received an incorrect order please contact us at info@pincskincare.com.au as soon as you can with your order number and details of the incorrect or damaged product.

7. Content

The content of the pages on the SKNCompany Pty Ltd website is for your general information and use only. It is subject to change without notice.

SKNCompany Pty Ltd does not provide any warranty or guarantee as to the accuracy, quality or completeness of the information and materials found on the site for any particular purpose.

Your use of any information or materials on the website is entirely at your own risk, for which SKNCompany Pty Ltd shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the SKNCompany Pty Ltd meet your specific requirements.

Any information or material placed on the SKNCompany Pty Ltd website by users, including ratings, reviews, advice and opinions, is the view and responsibility of those users and does not necessarily represent the view of SKNCompany Pty Ltd.

8. User Content

You acknowledge that you have full responsibility for any content (including any remarks, suggestions, ideas, graphics or any other material) you send or post to this site.  Such user content will not be treated as confidential and may be used by us in any way whatsoever in the future, including in any advertising.  By submitting content, you grant us a licence to use that content in any way without payment or reference to you.

You agree not to use this website to:

post content that you do not have the right to post, or that violates the intellectual property, confidentiality, privacy or other rights of any person or entity;
post content that is offensive, abusive, defamatory, discriminatory or false or misleading;
post advertising or promotional materials of any kind;
post content that contains software viruses or anything harmful to this website or its content.
We reserve the right to edit or remove any user content at any time.

9. SKNCompany Pty Ltd Events

By attending and participating in a SKNCompany Pty Ltd event, you agree that we can use any content collected on the day whether that be photographic, video, written or oral.

10. Links to Third Party Sites

The service may also include links to other websites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by SKNCompany Pty Ltd of the site or the products or services provided at those sites.  Linking to any other service or site from this service is at your sole risk.

11. Systems

All SKNCompany Pty Ltd clients use its services at their own risk. SKNCompany Pty Ltd uses its best endeavours to ensure the supply of its services are of the highest standard. However the supply of these services, including any fault of these services, whether the services are deemed to be in the control of SKNCompany Pty Ltd or a third party acting for SKNCompany Pty Ltd, are not guaranteed by SKNCompany Pty Ltd. SKNCompany Pty Ltd, like all online businesses, is dependent on third parties for the guarantee of its infrastructure and services. Notwithstanding, SKNCompany Pty Ltd will use its best endeavours to ensure the availability and accuracy of its services including its website but makes no warranty that continuous access or accuracy can or will be available at all times.

12. Limitation of Liability

SKNCompany Pty Ltd services are provided in good faith, but SKNCompany Pty Ltd does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the service, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the website does not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, SKNCompany Pty Ltd hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service.

If you have any questions or queries regarding the use of this website or the content contained herein, please feel free to contact our team at info@pincskincare.com.au

13. Gift Vouchers

We cannot exchange or refund gift vouchers or promotional items.